Your offshore team works from a Scaleshore-managed office on Scaleshore-managed equipment, governed by Cyber Essentials Plus controls. Full visibility, operational reliability, and the infrastructure of a real team — without the property overhead.
Your offshore team shouldn’t sit outside your business. It should operate within it. That’s only possible with proper infrastructure — physical, technical, and operational.
Office-based teams. Full visibility. Clear reporting. Operational control. The model is what makes the difference between an offshore success story and an offshore horror story.
Your team works from a managed office, not a kitchen table.
Office cameras, attendance logs, and structured reporting cadence.
Hardware procured, configured, and managed to your security spec.
You manage the work. We provide the environment that makes it possible.
Biometric access control 24/7 CCTV monitoring Visitor logging & escort Clean-desk policy enforcement Locked storage for devices Separate client zones available
MDM-enrolled devices only Full-disk encryption EDR / antivirus enforced Patch management automated Per-client network segmentation VPN to your environment
Pre-employment vetting Annual security awareness training Incident response procedures Quarterly audit reviews Comprehensive cyber insurance Indemnity insurance per client
A quick side-by-side of the three common paths to international hiring.
Our flagship delivery hub is in Cape Town, South Africa — chosen for its English-fluent talent, time-zone alignment with the UK and EU, and mature business infrastructure. Regional hubs operate in our other delivery countries on a similar managed-office model.
Absolutely — we encourage it. Many clients visit during onboarding to meet their team and see the environment. We host regular MSP and telecom partner days at the Cape Town office. Tours are also available virtually.
Yes. We hold a current Cyber Essentials Plus certification, audited annually by an external assessor. Certificate copies are provided to all clients as part of the onboarding pack. This is on top of GDPR-compliant data handling and POPIA compliance for SA operations.
Whatever your security policy requires. We procure to your spec — typical setups include business-grade laptops or desktops with current-generation processors, 16GB+ RAM, encrypted SSDs, and your choice of operating system. Devices are MDM-enrolled before issue.
Included in the monthly fee. Hardware loss or damage is covered by Scaleshore — we replace and reissue, with the device wiped remotely if missing. No insurance claim or capex hit for you.
Yes, with caveats. Most clients run an office-first model with occasional WFH for flexibility (e.g. utility outages, personal commitments). Permanent fully-remote arrangements are available where your security model permits — though we always recommend the office-based default for governance reasons.
