End-to-end employee lifecycle management — compliant payroll, statutory filings, leave, performance support, and off-boarding. Every Scaleshore client gets a dedicated HR Business Partner who knows your team, not just your account number.
Most companies hiring abroad end up stitching together a local payroll bureau, a separate compliance consultant, an HR contractor, and a benefits provider. The result: four invoices, no single point of accountability, and a poor employee experience.
Scaleshore consolidates the lot. One partner, one contract, one HRBP per client — and a delivery team that operates within your business, not outside it.
Dedicated HRBP per client. Not a ticket queue.
On-time monthly payroll record across active clients.
12-month employee retention on Scaleshore placements.
Founder time per active employee, per month.
Every Scaleshore client is assigned a dedicated HR Business Partner. They sit inside our HR function but operate as an extension of yours.
HRBP introduces themselves to your team, sets up reporting cadence, and aligns on your policies, performance criteria, and culture norms.
Regular reviews of payroll accuracy, employee sentiment, retention risks, and any active HR matters. Proactive, not reactive.
Performance management plans, disciplinary processes, compliant terminations. We handle the hard conversations and the legal mechanics.
Monthly, on a fixed date agreed at onboarding. We run payroll in local currency, generate compliant payslips, make all statutory deductions and contributions, and pay salaries directly to employees. You receive a single consolidated invoice in your preferred currency (GBP, USD, EUR).
All statutory benefits are included by default. Optional add-ons include private healthcare schemes, retirement fund contributions, life and disability cover, and bespoke wellness programmes. We’ll structure a package appropriate to the country and role.
You do, day-to-day. Your line managers run regular performance conversations. The Scaleshore HRBP supports with framework, documentation, and any formal process — particularly when performance issues need to be managed compliantly under local labour law.
The HRBP guides you through it. South African labour law (and most jurisdictions) requires specific processes for fair dismissal — we handle the legal mechanics, documentation, exit interviews, final payments, and any CCMA-type follow-up. You stay protected; the employee is treated fairly.
Through your dedicated HRBP and our partner self-service portal. You see employment contracts, headcount, leave balances, payroll history, and HRBP meeting notes in one place. Monthly partner reviews summarise everything operationally important.
Yes — via both a self-service portal and our WhatsApp bot. Payslips, leave applications, expense submissions, and tax certificates are all available without raising a ticket. Most employees do everything from their phone.
