US MSPs and SaaS teams, scaling without scaling US headcount.
Scaleshore is the offshore hiring partner for MSPs. We staff your L1, L2, L3 support teams, NOC engineers, and SOC analysts from South Africa — operating as an extension of your existing service desk, not a competing service provider.
USD pricing. 50% cost reduction. Time-zone aware.
5-7hr SA-US daily overlap
Why US businesses are turning to offshore EOR.
The US hiring landscape has its own pressures — high wages, state-by-state employment law variation, expensive benefits, and the classification minefield around 1099 contractors. Offshore EOR sidesteps most of these without sacrificing operational integration.
US wage inflation
Mid-level engineer and support roles in the US run $80k-$130k base salary, plus 25-30% in loaded employment costs. Offshore equivalent roles deliver comparable quality at 40-50% of total cost.
State-by-state complexity
Setting up US employment requires state-level registration, separate payroll tax filings per state, varying employment laws. Offshore EOR consolidates everything into a single contract — no per-state overhead.
1099 misclassification risk
The IRS and state agencies are increasingly aggressive on contractor misclassification. Properly employed offshore staff (via Scaleshore EOR) sidestep this risk entirely — they're not US-based and not contractors.
Healthcare costs
US healthcare benefits add $500-$1,200 per employee per month. Offshore employees have local healthcare schemes (often Scaleshore-administered), priced into our flat fee. No annual benefit-renewal nightmare.
Time-zone overlap with US business hours
South Africa (GMT+2) overlaps significantly with US working hours when paired with shift rotation.
What US businesses ask, before they sign.
Does hiring through Scaleshore create US tax nexus?
No. Your offshore team is not your employee for US tax purposes — they’re employed by Scaleshore in their country of work. Hiring offshore via EOR does not create US sales tax nexus, state payroll registration requirements, or unemployment insurance obligations. The IRS and state tax authorities have no claim on the offshore team.
How does the time zone actually work for US teams?
South Africa (GMT+2) overlaps best with US East Coast — your SA team’s afternoon is your East Coast morning, giving 4-5 hours of daily real-time collaboration. For West Coast, the overlap is tighter (2-3 hours) and many US partners pair SA delivery with our Philippines hub (GMT+8) for better Pacific Time coverage.
Can your offshore team handle US client work?
Yes, and many do. Our SA and Philippines teams routinely serve US-headquartered MSPs and SaaS businesses with US end-customers. Communication is in fluent English, working hours are arranged to align with US business hours, and our team is trained on US business norms.
What about HIPAA, SOC 2, or other US regulated industries?
We have experience supporting US partners in regulated industries. Our delivery environment is Cyber Essentials Plus certified (UK government standard) with SOC 2-equivalent controls. For HIPAA-regulated work, we provide formal Business Associate Agreements (BAAs) and operate to HIPAA Safeguards. Talk to us about your specific compliance requirements during the discovery call.
Is offshore EOR the same as outsourcing to India or the Philippines?
No. Outsourcing to a BPO means the work is done by another company’s employees under their management. Offshore EOR means your offshore team works for you — they’re in your systems, follow your processes, report to your managers. We just provide the legal employment infrastructure. The distinction matters: BPO is a service relationship; EOR is a staffing model.
What's the typical engagement size for US partners?
US partners typically start with 1-2 offshore hires for a 90-day proof of concept. Successful engagements scale to 5-10 offshore seats within the first year. We have US partners running 20+ seat offshore operations, often replacing US headcount as natural attrition occurs and reinvesting the savings into US-based roles that are harder to offshore (sales, partnerships, leadership).